At URBANA Furniture, we use high-quality, durable, and sustainable materials to ensure longevity and style. Our furniture is crafted from premium solid wood, engineered wood, high-grade metal, and tempered glass, complemented by luxurious upholstery fabrics and leather. Every material is carefully selected to ensure strength, aesthetics, and modern appeal in every piece.

Yes! We understand that every space is unique, which is why we offer customization options for many of our furniture pieces. Whether you need a different size, finish, or material, our expert craftsmen can tailor the design to meet your needs. Contact us to discuss your customization preferences, and we’ll create a piece that perfectly fits your space and style.

Proper care ensures the longevity of your furniture. Here are some general care tips:

• Wooden Furniture: Wipe with a soft, damp cloth and avoid direct exposure to sunlight and moisture.
• Metal & Glass: Use a microfiber cloth and mild cleaner to keep surfaces spotless.
• Upholstered Furniture: Vacuum regularly and spot clean with a gentle fabric cleaner if necessary.
• Leather: Wipe with a dry cloth and use a leather conditioner occasionally.
  For specific care instructions, please refer to the product manual or contact our support team.

We offer a variety of secure and convenient payment options to make your shopping experience easy and hassle-free. You can pay using:

• BKASH 
• Nagad
• UPAY
• VISA
• MasterCard
• American Express
• Cash on Delivery (COD)

Simply choose your preferred payment method during checkout. We ensure that all transactions are secure and protected.

Absolutely! We take your privacy and security seriously. All payments made through our website are encrypted and processed via secure payment gateways. Whether you’re using credit or debit cards (VISA, MasterCard, American Express) or mobile wallets (BKASH, Nagad, UPAY), rest assured that your personal information and payment details are kept confidential and secure.

Yes, we offer cash on delivery (COD) as an option for your convenience. When you choose this payment method, you can pay the exact amount in cash when the furniture is delivered to your doorstep. Please note that COD is available in select areas. You’ll be notified of availability when placing your order.

Yes, all our furniture comes with a limited warranty to ensure that you are completely satisfied with your purchase. The warranty typically covers defects in material or craftsmanship. Specific terms and conditions, including the duration of the warranty, depend on the type of product. For full warranty details, please refer to the warranty information provided with your purchase or contact our customer support team.

The warranty period varies depending on the product. Generally, our wooden furniture is covered by a 1-year warranty for craftsmanship and materials. For upholstery and leather items, we offer a 6-month warranty for manufacturing defects. Please check the specific warranty details at the time of purchase or contact us for more information about your product.

Our warranty covers any manufacturing defects in materials or craftsmanship, such as issues with the structure, joints, or upholstery quality. The warranty does not cover damages caused by misuse, accidents, or improper care. If you experience any issues with your product that you believe are covered under warranty, please reach out to our customer support team with your purchase details, and we’ll be happy to assist you with a solution.