Privacy Policy

Last Updated: [19 Feb, 2025]

Welcome to URBANA Furniture. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website.

1. Business Information

  • Company Name: URBANA Furniture
  • Registered Business Address: 1/8/E, East Basabo, Shabujhbagh, Dhaka, Bangladesh.
  • Contact Email: contact@urbanafurniturebd.com

2. Information We Collect

When you interact with our website, we may collect the following personal information:

  • Name
  • Email Address
  • Phone Number
  • Physical Address
  • Payment Details
  • Browsing Behavior
  • IP Address

3. Purpose of Data Collection

We collect and use your data for the following purposes:

  • Order fulfillment and delivery
  • Customer support and communication
  • Marketing and promotional campaigns
  • Website analytics and user experience improvement

4. Data Sharing & Third Parties

We do not sell your personal data. However, we may share necessary information with trusted third parties to facilitate our services, including:

  • Payment Processors: BKASH, Nagad, UPAY, Visa, MasterCard, American Express
  • Delivery Services: Third-party couriers for shipping
  • Marketing & Analytics Platforms: Google Analytics, Facebook Pixel

5. Cookies & Tracking Technologies

We use cookies and similar technologies for:

  • Tracking user behavior
  • Personalized advertising
  • Website analytics

You have the option to control or opt out of cookies through your browser settings or by using our cookie consent tool.

6. User Rights & Data Protection

Under GDPR and CCPA, users have the following rights:

  • Request access, modification, or deletion of personal data
  • Opt out of marketing communications
  • Restrict data processing under certain circumstances

To exercise these rights, please contact us at contact@urbanafurniturebd.com.

7. Data Security Measures

We prioritize your data security and implement the following protections:

  • Encryption of sensitive data
  • Secure payment gateways
  • Restricted access to customer information

8. Policy Updates & Contact Information

We may update this Privacy Policy from time to time. Users will be notified via email or a notice on our website.

For privacy-related inquiries, please contact us at:

Thank you for trusting URBANA Furniture with your information. Your privacy and security remain our top priority.